Sales Manager

❖ Customer Relationship Management (CRM) Software: CRM tools help sales managers track customer interactions, manage leads and contacts, and monitor sales pipelines.

• Salesforce
• HubSpot CRM
• Zoho CRM
• Microsoft Dynamics 365
• Pipedrive
  

❖ Sales Analytics and Reporting Tools: provide insights into sales performance, revenue, and key metrics. They help sales managers track progress and make data-driven decisions. 

• Tableau
• Microsoft Power BI
• InsightSquared
• Klipfolio
• SalesForceIQ
  

❖ Sales Enablement Platforms: provide resources and content to sales teams, helping them sell more effectively.

• Showpad
• Highspot
• Seismic
• Brainshark
• ClearSlide
  

❖ Sales Performance Management (SPM) Software: SPM tools help sales managers track and optimize the performance of their sales team. They typically include features such as goal setting, performance tracking, and incentive management.

• Xactly
• Anaplan
• Oracle Sales Performance Management
• SAP Sales Performance Management
• IBM Sales Performance Management
  

❖ Sales Forecasting Tools: help sales managers predict future sales revenue and plan accordingly. They analyze historical data, market trends, and other factors to provide accurate forecasts. 

• InsightSquared
• Clari
• SalesDirector.ai
• Aviso
• Zoho CRM Forecasting
  

❖ Territory Management Tools: assist sales managers in defining and managing sales territories, ensuring proper distribution of accounts and resources among sales reps. 

• Map My Customers
• Badger Maps
• Salesforce Territory Management
• Zoho CRM Territory Management
• SalesRabbit

❖ Sales Training and Onboarding Tools: help sales managers train and onboard new sales team members, providing resources, courses, and assessments. 

• MindTickle
• Brainshark
• Lessonly
• Allego
• SalesHood
  

❖ Sales Communication Tools: facilitate effective communication and collaboration among sales team members, allowing them to share information, updates, and insights.

• Slack
• Microsoft Teams
• Chorus.ai
• Gong.io
• SalesLoft
  

❖ Email Tracking and Productivity Tools: help sales managers track email engagement, automate follow-ups, and improve overall email productivity. 

• HubSpot Sales
• Outreach
• Yesware
• Mixmax
• Mailshake
  

❖ Proposal and Quoting Tools: assist sales managers in creating professional proposals, quotes, and sales documents. They often include features for customization, e-signatures, and collaboration. 

• PandaDoc
• Qwilr
• Proposify
• DocuSign
• Bidsketch

• Build and maintain strong relationships with assigned clients to ensure customer satisfaction, retention, and growth
• Act as the main point of contact for clients, managing all aspects of the client relationship including communication, reporting, and issue resolution
• Identify and understand client business goals and objectives, and provide strategic guidance and support to help them achieve their objectives
• Collaborate with internal teams such as sales, marketing, and product to align client goals with company strategies
• Identify opportunities for upselling and cross-selling products and services to clients, and work with the sales team to close deals
• Manage and coordinate client projects and initiatives, ensuring timely delivery and high-quality outcomes
• Monitor client performance metrics and work with clients to identify opportunities for improvement and growth
• Provide training and support to clients on company products, services, and processes
• Analyze and report on client performance metrics and provide regular updates to management on the status of client relationships and initiatives
• Maintain up-to-date knowledge of industry trends, competitor activities, and market developments to identify opportunities for new business and growth.